People should not have to worry about renting recalled cars. Apparently, Enterprise agrees with this. In fact, the company said that they would no longer rent recalled cars to consumers until the problems have been identified and repaired. Reports show that this announcement was made by Enterprise chief executive Andrew Taylor in a letter to California Senator Barbara Boxer.
Apparently, this compliance by Enterprise came just after Boxer sent a letter to all the big car rental firms in the United States. This letter was sent to other car hire companies such as Hertz, Avis, and Dollar Thrifty. The letter was sent out at the start of the month. In the letter, she brought up an accident which took place eight years ago that saw two California sisters killed in a PT Cruiser that had been under recall but still rented out.
In this letter, Boxer said that Enterprise had admitted to the National Highway Traffic Safety Administration that they knew the car had been recalled, but they rented it out anyway. On top of this, they admitted that they continued to rent out recalled vehicles even after this accident.
However, this will no longer be a problem. Taylor said that they were actively working towards a federal legislation governing these problems. Ever since the death of the California sisters, Enterprise has worked to improve how recalls are handled through the rental car industry. These efforts have helped to avoid similar events from happening in the hundreds of millions of rental transactions that they have had since the accident. They will continue to do everything in their power to ensure that this does not happen again.