Contact us via one of the departments below and we'll be happy to assist you further. Also check our frequently asked questions; it's likely that your question has already been answered.

More information

Please contact our reservations department for questions or remarks relating to your current or future booking.

Reservation Department

Phone number:
+49 8938035675

Opening hours:
Monday - Friday: 8am - 9pm
Saturday: 8am - 8pm
Sunday: 9am - 9pm

Customer service

Phone number:
+49 8938035675

Opening hours:
Monday - Friday: 9am - 1pm
Saturday - Sunday: closed

International phone numbers

  • the Netherlands +31 85 001 2744
  • Belgium +32 426 81 449
  • Spain +34 944 581 204
  • Italy +39 06 948 021 32
  • France +33 974 592 221
  • Portugal +351 308 805 484
  • Germany +49 89 412 07 256
  • Denmark +45 78 75 52 76
  • Norway +47 219 54 170
  • Sweden +46 10 138 84 02
  • Finland +358 942 720 925
  • Poland +48 221 244 139
  • Austria +43 720 231 280
  • Switzerland +41 225 391 108
  • United Kingdom +44 144 6506 650
  • Other nations +49 89 412 07 311