Is 121CarHire.com the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

121CarHire.com

All good.

Process was fine and quick

Process was fine and quick. Car was reserved within10 minutes.

Good, efficient, and unambiguous.

Very good

Very easy and clear website

Very easy and clear website to navigate, so I would not change a thing.

Easy and informative

very good

No issues. Will definitely use

No issues. Will definitely use again, thank you

No problem.

Good. Unaware it was 3rd

Good. Unaware it was 3rd party

Easy peasy

This all seemed fine

I was hesitant to book

I was hesitant to book a car from Unirent as I have no previous experience with them, and I prefer to use well known car hire companies because of issues I have had using less well known companies in the past. It worked out fine however because all my dealings at the airport where with Eurocar and I don’t really understand the reasoning behind the Unirent brand especially as I was in two minds not to book a car from them and choose and alternative brand instead.